Health chiefs are encouraging people across Ryedale to attend their “Right Care, First Time” public meeting tonight and share their views on grand plans to redesign local urgent health care services.
The meeting at Ryedale House, Malton, at 7pm, is the second of four meeting planned by NHS Scarborough and Ryedale Clinical Commissioning Group (CCG) that will give people the opportunity to hear about their intentions to replace existing urgent care services with two integrated urgent care centres, one of which will be in Ryedale and the other in Scarborough.
Members of the CCG say the centres will provide a range of services with the aim of addressing the needs of the patient in one place and reducing the need for them to “access multiple services.”
Currently, the urgent care service consists of the Minor Injuries Unit at Malton Hospital, GP Out of Hours, and the walk-in service at Castle Health Centre, Scarborough.
The urgent care centre in Ryedale, it is envisaged, will offer a “slightly smaller” range of services than its Scarborough counterpart, but have better access to service, particularly in opening times, with both locations open 24 hours a day and 365 days a year.
The location of a Ryedale urgent care centre cannot be confirmed as it could potentially limit the CCG’s tender process.
If approved, the service would be launched by April, 2015.
This evening’s meeting will begin with a short video presentation about the changes but its main focus will be an interactive question and answer session with a panel of GPs from the CCG’s Governing Body.
It forms part of a 12-week public engagement initiative which runs until March 30.
Dr Omnia Hefni, local GP and urgent care lead for NHS Scarborough and Ryedale CCG, says the main aim of redesigning urgent care services is to help ensure patients with urgent care needs receive the “right care, first time,” whilst also helping to reduce pressure on busy A&E departments at Scarborough and York.
She said: “We know that around 3,000 people access urgent care services every month in Scarborough and Ryedale so it’s really important that people get involved and have their say on our proposals.
“As an organisation that is committed to putting the needs of patients at the heart of everything we do, the feedback we receive will genuinely be used to shape the service and ultimately ensure it meets the needs of local people.
“Since we launched our engagement initiative in January we have already received over 130 completed surveys containing peoples’ views towards our plans. These meetings are a great opportunity for people to find out more, ask questions and ensure they have a say on the future of urgent care services in the area.”