Assurances have been sought that the contractor who takes charge of Ryedale’s new Urgent Care Centre will make provisions for the transport of patients from across the district.
The appeal came at a public meeting held by the Scarborough and Ryedale Clinical Commissioning Group (CCG) as they revealed feedback from a 12 week public consultation at Malton and Norton Rugby Club on Monday evening.
The CCG intends to open an Urgent Care Centre in Ryedale – the location of which is yet to be confirmed – which will be open 24 hours a day, seven days a week and treat patients for any sudden illness or injury that is not considered a 999 emergency
The move is part of a wider shake-up of Urgent Care services and includes changes to the walk-in service at Castle Health Centre out-of-hours GP service in Scarborough.
It would also see some services provided by the Minor Injuries Unit at Malton Hospital replaced by the Ryedale-based Urgent Care Centre.
Speaking at Monday’s meeting, Cllr Lindsay Burr said she was concerned with how patients would be able to access the new centre following cuts made to the bus services made by North Yorkshire County Council.
“We have had massive cuts to our bus services recently which has not had an impact yet,” she said. “Can we have assurances that a contract with a transport provider must be integral to any company getting the contract?
“That is our biggest problem – getting to the hospital. With our bus services being obliterated, it would help ease any transport problems.”
Karen Mazingham, a senior delivery manager supporting the CCG, told the audience that a link with a transport provider is something that could be specified on the criteria sent out to companies wishing to tender for the contract.
The CCG consultation revealed around 80 per cent of Ryedale residents who gave feedback said they drive to access urgent care services.
It also revealed that there was strong support for the proposals from the CCG who believe it will improve urgent care services and have the desired effect of reducing people going to the Accident and Emergency departments at Scarborough and York Hospitals.
There was also agreement that the new urgent care centres will make it easier for people to get treatment and reduce the amount of time it takes for treatment.
A total of 571 surveys were completed.
l The CCG expects to announce the identity of its preferred bidder in September.